T-Mobile Scottish call centre workers told ‘move to Phillipines or lose job’
T
elecom Service Centre (TSC), who provide call centre staff for T-Mobile at their Larbert and Greenock sites, have been told their jobs are at risk as part of a T-Mobile plan to shift their call centre to the Phillipines.
According to the BBC, TSC announced in April that T-Mobile wanted to move 400 jobs to Manilla. It was suggested to worksers if they wanted to keep their jobs they’d have to emigrate over there.
The offshoring deal, which T-Mobile recently inked with outsourcing company 24/7 Inc, means that at least 418 jobs at the two Scottish sites are at risk.
Local SNP MSP Michael Matheson told the BBC: “TSC has stressed to me that they will treat their staff financially in the normal way that they would if they were being made redundant.
“But they have also got some difficulties in trying to deal with the legal complications which have now arisen as a result of T-Mobile offshoring this contract to the Philippines.”
via BBC NEWS | Scotland | Tayside and Central | TSC deny redundancy payment risk.
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Tagged as call centre, outsourcing, T-Mobile + Categorized as Mobile News